So, I recently started a new job. We have three managers, one of which I love, one of which I hate, and one of which I have yet to meet.
I worked today with the manager I hate. I thought that for whatever reason she just didn't like me, or maybe I was just being unreasonably sensitive, but no. No one likes her. She's quiet, judge mental, demanding, and just plain rude.
A couple examples:
1) She sent me and a fellow employee to get food for the three of us. Then when we got back, she proceeded to tell us that we needed to be on the floor, so we'd have to wait to eat while she sat in the back and stuffed her face. Nothing life-altering, but common courtesy would imply that she, being the manager, would allow at least one of us to eat while she worked the floor.
2) (Quick background info about selling: You ask the customer if someone helped them. If they say yes and who, you put the employee number and move on. If they say no, we go down the list of people working at the time, and give them the sale. The next time someone says no, you pick the next employee on the list and so on and so forth.) We are expected to sell roughly $100 an hour. However, it's the after-holiday lull, so no one's really shopping and most people that are don't want or need your help. So, I made a little less than $300 in 5 hours. My friend made a little less than $300 in 6 hours. This manager, who was working the register all day, made close to $700 in 6 hours. How, you ask? She took all the "no, no one helped me's' for herself, which is just douche-y, because no, we don't work on commission, but our sales determine our hours.
3) I wasn't taught to work the registers until yesterday, with her. So, during my first time being on the register (for roughly 3 hours), I forgot to remove TWO customers sensors. They came back today, not mad, completely understanding, thought it was kinda funny. My manager however was not at all polite about it and made me feel stupid. She then proceeded to breathe down my neck while I checked customers out for the next half hour.
4) This is my biggest problem. Someone paid for something with a 20. I put in they paid with a 10. Now, giving them change wasn't a problem; you just add 10 dollars to it. I'm not an idiot. BUT we count the bills every night and the bills we had wouldn't have matched up with what we were supposed to; same amount of money, but not the correct type, if that makes sense. Well, like I said, I'm new, so I didn't really know if it mattered or not. So, I asked. She FLIPPED OUT because she didn't fully understand what I was talking about, made a scene, then realized it wasn't a big deal, and said, "Uhmmm. Just give him $10. Duh." Then proceeded to tell whoever she was on the phone with, "Oh, nothing just an employee being retarded."
No. No. Homie don't play that.
I've literally had FOUR shifts. I'm NOT going to be perfect, especially because they DON'T train you. At all. You figure it out yourself. I was shown ONCE how to work the register. It's okay if people correct me, but it's not okay when they humiliate me and make me feel small.
So, what should I do? I've never had this problem before. Have you? Any advice?